Payment Policy
Effective Date: January 9, 2025
Thank you for shopping at TechLuis! Below is our payment policy which governs the payment process on our website techluis.com. Please read this policy carefully before making a purchase.
1. Accepted Payment Methods
We offer several secure payment options to ensure your transaction is safe and convenient. Accepted payment methods include:
- Credit/Debit Cards: We accept all major credit cards, including:
- Visa
- MasterCard
- American Express
- Discover
- PayPal: You can pay securely via PayPal if you prefer to use your PayPal account or connect your bank account/credit card.
- Other Payment Options: We may offer other online payment methods such as Apple Pay, Google Pay, or similar secure payment gateways (availability may vary based on your location).
2. Payment Authorization
Payment Processing: By submitting your payment details on techluis.com, you authorize us to charge the total amount of your order, including any applicable taxes, shipping fees, and discounts, to the payment method you have provided.
Payment Confirmation: After submitting your order, you will receive an email confirmation of your order and payment. If we are unable to authorize your payment or process your order for any reason, we will notify you as soon as possible.
Billing Information: You must provide accurate billing information during checkout. If there are discrepancies with the information provided, it may delay the processing of your order. Please ensure that your billing address matches the information registered with your payment provider.
3. Security and Privacy
At TechLuis, we take your privacy and security seriously. Our website uses secure payment gateways that are compliant with industry-standard security protocols, including SSL (Secure Socket Layer) encryption. This ensures that your payment information is encrypted and securely transmitted during the transaction.
- We do not store your credit card information on our servers. All payment data is processed through trusted third-party payment processors.
- We are committed to safeguarding your personal information in accordance with our Privacy Policy.
4. Currency and Charges
- Currency: All prices on techluis.com are listed in USD (United States Dollars).
- Additional Fees: You are responsible for any additional fees or charges imposed by your payment provider, such as foreign transaction fees or currency conversion charges.
5. Order Review and Authorization
Order Review: Once your order has been placed, we will review the transaction for security purposes. If there are any issues with your payment, we may contact you for clarification or request further information to verify your payment.
Payment Authorization: Some payment methods, such as credit/debit cards, may require additional authorization steps from your bank or payment provider. This may include an extra verification step for fraud prevention, which may delay the processing of your order.
6. Fraud Prevention
TechLuis reserves the right to cancel or suspend orders that are suspected of fraud or unauthorized payment activity. If your payment is flagged for any reason, we will contact you to resolve the issue. We may request additional documentation to verify your identity and prevent fraudulent transactions.
7. Failed Payment or Declined Transaction
If your payment is declined or fails to process:
- We will notify you via email or through your account on our website, depending on your preference.
- You will be given the opportunity to update your payment method or attempt the transaction again.
- If the issue persists, your order may be automatically canceled, and you will need to place a new order with a valid payment method.
8. Refunds and Order Cancellations
Please refer to our Refund and Returns Policy for information on how we handle refunds and cancellations.
9. Changes to Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Changes to this policy will be posted on this page with an updated effective date. Please review this page periodically to stay informed about our payment policies.
If you have any questions or concerns regarding our Payment Policy, please feel free to contact us at:
- Email: info@techluis.com
- Phone: (660) 679-4258
- Website: https://techluis.com
Thank you for shopping at TechLuis! We appreciate your business.