Privacy Policy
Effective Date: January 9, 2025

At TechLuis, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, www.techluis.com, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order on our website
  • Sign up for our newsletter
  • Contact us for support or inquiries
  • Participate in surveys, promotions, or contests

The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping address, payment information (credit card number, billing address).
  • Non-Personal Identification Information: Browser type, device type, IP address, and browsing behavior on our website.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect information about how you interact with our website. For more details, see our Cookie Policy below.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Processing Orders: To process and fulfill your orders, including delivering products, managing returns, and providing customer service.
  2. Improving Our Website and Services: To analyze usage patterns, improve the functionality of our website, and enhance the user experience.
  3. Marketing and Communication: To send promotional materials, newsletters, and updates about new products, sales, and special offers. You can opt out of receiving marketing communications at any time.
  4. Customer Support: To provide assistance and respond to your inquiries, requests, or complaints.

How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information. These include encryption of sensitive data, secure payment gateways, and regular security audits. Despite these measures, no method of online transmission or storage is 100% secure, and we cannot guarantee complete protection.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping carriers, and customer support.
  • Legal Compliance: We may disclose your personal information if required by law or in response to legal processes (e.g., court orders or subpoenas).
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity.

Your Privacy Rights

You have the right to:

  1. Access Your Data: You can request a copy of the personal information we hold about you.
  2. Correct or Update Your Data: If any information we have is incorrect or outdated, you can request updates.
  3. Delete Your Data: You can request the deletion of your personal information from our records, subject to certain legal restrictions.
  4. Opt-Out of Marketing Communications: You can unsubscribe from our newsletters or promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your preferences and interactions with our website. Cookies are small text files stored on your device that help us remember your preferences and provide you with a more personalized browsing experience. You can control cookie settings through your browser settings.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by TechLuis. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us:

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.